Netcare Rosebank Visiting Hours

Essential Highlights

Visiting Hours Schedule: Understand the specific times of day when visitors are allowed.
Visitor Guidelines: Learn the rules and regulations visitors must follow.
COVID-19 Protocols: Information on any additional measures due to the pandemic.
Facilities and Services: Overview of available amenities for visitors.
Contact Information: Key contact details for any further inquiries.

Visiting Hours Schedule
Visitor Guidelines
COVID-19 Protocols
Facilities and Services
Contact Information
FAQs

Visiting Hours Schedule

Understanding the visiting hours at Netcare Rosebank is crucial for planning your visit. Regular visiting hours are designed to ensure patients receive adequate care and rest while maintaining safety and security.

General Visiting Hours

Weekdays: 11:00 am – 8:00 pm
Weekends and Public Holidays: 11:00 am – 6:00 pm

Specialized Units

ICU and High Care Units: Visiting hours may be more restrictive to allow critical patients the necessary environment for recovery.
- ICU (Intensive Care Unit): 12:00 pm – 2:00 pm and 5:30 pm – 7:00 pm
- High Care Unit: 10:00 am – 12:00 pm and 4:00 pm – 6:00 pm

For more detailed information on the schedule, visit the Visiting Hours.

Visitor Guidelines

Adherence to visitor guidelines is essential for the safety and well-being of patients, visitors, and staff.

General Rules

Visitors should log in at the reception area upon arrival.
Only two visitors per patient are allowed at any one time to prevent overcrowding.
Children under the age of 12 are generally not allowed, except in specific circumstances.

Respecting Privacy and Comfort

Avoid loud conversations and noise to maintain a peaceful environment.
Refrain from using mobile phones or other electronic devices near medical equipment.
No photography or video recording unless expressly permitted by hospital staff.

For a comprehensive list of guidelines, check out Netcare Rosebank.

COVID-19 Protocols

Due to the COVID-19 pandemic, additional protocols are in place to ensure everyone’s safety.

Safety Measures

Visitors must wear a mask at all times within the hospital premises.
Hand sanitizing stations are available at multiple points; use them frequently.
Social distancing practices must be followed in all common areas.

Visitor Limitations

Visits may be shorter and more regulated during peak infection periods.
In some cases, virtual visiting options through video calls might be provided.

Learn more about the current protocols at National Institute for Communicable Diseases (NICD).

Facilities and Services

Netcare Rosebank offers a range of facilities and services designed to make your visit easier and more convenient.

Amenities

Cafeteria: Open daily from 8:00 am to 6:00 pm for snacks and meals.
Parking: Secure on-site parking available for visitors. Parking fees apply.
Pharmacy: On-site pharmacy offering a range of over-the-counter and prescription medications.

Additional Services

Chapel: Available for quiet reflection or prayer.
Wi-Fi Access: Free wireless internet access throughout the hospital.

For further details regarding these facilities, visit Netcare Rosebank.

Contact Information

For any additional inquiries or assistance, the following contact details are available:

Phone: +27 (11) 328 0500
Email: info@netcare.co.za
Address: 14 Sturdee Avenue, Rosebank, Johannesburg, 2196

For more information, please refer to Netcare Contact Page.

FAQs

Here are some common questions related to visiting hours at Netcare Rosebank:

1. What happens if I arrive outside of visiting hours?

Visitors arriving outside the designated hours must coordinate with hospital staff. Entry may be restricted or denied unless for emergencies.

2. Are there any exceptions to the 2-visitor rule?

Exceptions are made for special circumstances like critical conditions or patient requests. Coordinate with the nurse in charge.

3. Can I bring food and drinks for the patient?

Yes, but it’s advisable to check with the nursing staff regarding the patient’s dietary restrictions.

4. Is there any support for international visitors?

There are guest relations officers who can assist with language barriers and other international visitor needs.

5. How do I arrange a virtual visit?

Contact the hospital’s main reception to arrange a video call with the patient through hospital-provided devices.

6. What are the parking rates?

Parking rates vary; the first 30 minutes are usually free, and subsequent time is charged hourly. Refer to the main parking lot for updated fees.

7. Can I bring flowers?

Some wards, especially ICU, do not allow flowers due to infection control policies. Check with the ward before bringing any.

For more information, you can visit the Visiting Hours and Netcare Rosebank.

Netcare Rosebank